How ServicePoint Works

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ServicePoint Makes Your Life Easier

ServicePoint’s administration section is created around your company’s service agreements.

  • Expandable to include any custom fields required
  • Support service contracts of any size and scope – from simple tune-up agreements to contracts covering hundreds of comfort system parts plus labor
  • Enrollment fees can be set for single payment or through your budget payment plan
  • Contracts are stored digitally; you and your customer also receive PDF copies
  • You and your client are notified when contract is up for renewal
  • Search through completed contracts
  • Generate daily/weekly/monthly activity reports
  • Incorporate discounts and special limited-time offers
  • “Lock-out” function can require pre-selected clients to call the office for enrollment
  • Authorized users can override company defaults
  • Expiration date can be set for any override
  • Digital signatures are legally binding


Integrate ServicePoint with PriMedia’s Other Customizable Solutions

ServicePoint can easily integrate with other added-value customer programs, like inVue customer account management, PricePoint real-time price protection, OnPoint customer loyalty rewards, PossiBill bill presentment and payment, and even LeadPro lead tracking for your sales and customer service team. ServicePoint also integrates with your company’s email marketing and social media.